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Expedia AARP Puerto Rico Power Pass Complaint - I purchased five power passes through AARP Expedia Site to be used in Puerto Rico - Puerto Rico Power Pass
Expedia AARP Puerto Rico Power Pass Complaint

Expedia AARP Puerto Rico Power Pass Complaint

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I purchased five power passes through AARP Expedia Site to be used in Puerto Rico - Puerto Rico Power Pass


When we arrived in Puerto Rico, we went to the designated location to pick up our five Puerto Rico Power Pass. The man said that two of the locations were definitely not available that we were planning on using the passes and informed us that they may not be good at other locations because there was confusion about the product in San Juan. I tried to use it and was rejected. I called Expedia and I called Puerto Rico Power Pass. Expedia said they would contact Puerto Rico Power Pass regarding the refund. Puerto Rico Power Pass never called me back even though I left several messages at two different numbers where there were different voices on the voice mail. I checked back with where they were picked up and was informed that it may be a "scam". I spent a lot of money, 5 5-day passes. Expedia sends me emails and informs me that they have not heard back from Power Pass so they can not do a refund. This is very frustrating. I was also told they had to have dates on the cards and my cards have no dates. I want a full refund.


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